مطلوب مدير العمليات لدى مجموعة دناتا للسفر في مسقط ,عُمان
Operations Manager (dnata Travel)- Oman
dnata Travel have an exciting opportunity for an experienced and driven Operations Manager to join the team based in Oman.
The Job holder will plan, manage and monitor the operations of Oman United Agencies Travel (OUAT) all Travel verticals to ensure the successful achievement of the department objectives. Develop and safeguard the company image/ assets and enhance the relationship with multinational clients regionally and globally..
Accountabilities:
– Manage the operations for all verticals of OUA Travel by ensuring optimal utilisation of resources, leading to the achievement of the annual budgets in net sales, total revenue and income, exceeding wherever possible in the areas specified.
– Review, analyse and recommend to the line manager the manpower requirements for the department and continuously monitor the budget and look at ways to reduce cost.
– Ensure the smooth functioning and profitability of existing implants / outlets. Recommend and implement measures to correct any shortfall in the budget and to ensure profitability of each cost centre.
إقرأ أيضا:تدريب منتهي بالتوظيف في شركة الخطوط الجوية السعودية في جدة – فرصة ممتازة للباحثين عن وظائف– Maintain effective working relationships with internal departments and ensure through Service Level Agreements that departmental needs are effectively met. Continuously seek improvements in business processes, systems and technology, in order to ensure that business targets are achieved in the most efficient manner.
– Co-Ordinate with dnata Travel Head Quarters operations to share best practices and implement global initiatives to the benefit of OUA Travel.
– Plan and recommend service configurations during RFP’s or restructuring of current client operational service to enhance the customer experience.
– Liaise with RSM and dnata HQ Technology teams to give constant feedback on current products to ensure they integrate with current operational procedures. Keep abreast of new operational technology in the pipeline and give advice on how this can be adapted for our market.
– Prepare weekly, monthly and annual reports and constant monitoring of market trends and competitor activity. Evaluate this information and recommend or implement action to counter competitor activity.
– Monitor staff performance and recommend training programmes for all OUAT operations team. Maintain and document effective procedures to ensure employee standards are maintained, whilst seeking to identify new strategies to motivate staff.
إقرأ أيضا:مطلوب منسق تنمية موارد مالية في الخبر– Leverage and build synergies across all departments and dnata Regional offices to maximize productivity and provide the best opportunity for success. Ensure that everyone is working towards a common focus, a common goal and common.
