وظيفة موظف عمليات المبيعات في أدوية الحكمة في عمان ,الاردن

Officer, Sales Operations / Supply Chain

About the job

At Hikma we put better health within reach, every day in more than 50 countries around the world. For more than 40 years, we’ve been creating high-quality medicines and making them accessible to the people who need them. Headquartered in the UK, we are a global company with a local presence across the United States (US), the Middle East and North Africa (MENA) and Europe, and we use our unique insight and expertise to transform cutting-edge science into innovative solutions that transform people’s lives. We’re committed to our customers, and the people they care for, and by thinking creatively and acting practically, we provide them with a broad range of branded and non-branded generic medicines. Together, our 8,600 colleagues are helping to shape a healthier world that enriches all our communities. We are a leading licensing partner, and through our venture capital arm, are helping bring innovative health technologies to people around the world. For more info Disclaimer: EMPLOYMENT RECRUITMENT FRAUD ALERT Please be advised that the Hikma Pharmaceuticals Group does not ask its employees or prospective employees to wire any money either to its bank accounts or to any third party, and does not conduct employment interviews via any social media platform, Google Hangouts, Yahoo! Messenger, text message, or e-mail. Unfortunately, employment scams are increasingly common and it is important to remain vigilant when conducting a job search. For more information about these scams, see the UK National Fraud Intelligence Bureau’s website and the US Better Business Bureau’s article on the subject. If you receive a request to send money through any means or a request for personal information from anyone claiming to be a Hikma recruiter, DO NOT REPLY. Instead, please forward the communication(s) to us at [email protected] so that we may provide it to relevant law enforcement agencies, as appropriate.

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Website

http://www.hikma.com Officer, Sales Operation

Key Accountabilities

Description

Policies, Processes & Procedures

Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Day-to-day Operations  Follows the day-to-day operations related to own job to ensure continuity of work.

Job Specific Accountabilities

 

• Working on Sales Operations functions ranging from getting orders from customers, communicating them with internal departments in the Supply Chain and Finance such as Planning, budgeting. Also, checking stock that can be shipped to different markets with and communicating to get exceptions if needed from market managers. In addition, the clean up for outstanding orders and evaluating the level of customer service satisfaction.
• Collaborating with the Sales function to validate the demand forecasts in the developed demand plans, and take the necessary actions to avoid any shortages or redundancy in inventory.
• Generating accurate and reliable shipping plans .
• Regularly checking the availability of finished goods in the warehouses to be taken into consideration when preparing the demand plans and shipping plans.
• Collaborating with the Sales function to validate the demand forecasts in the developed demand plans, and take the necessary actions to avoid any shortages or redundancy in inventory.
• Coordinating with the Shipping function in setting the shipping plan periodically in order to achieve high customer service levels.
• Analyzing weekly KPIs report to identify the required improvements to the processes of the sales operation function.
• Assigning work activities, projects and programs, monitoring work flow, reviewing and evaluating work methods and procedures, and directing such activities to serve the function goals and plans.
• Maintaining an active communication channel with the Sales function to ensure a smooth flow of the information required to establish and update the supply plan.
• Communicating with the Warehouse function to obtain information on the availability of finished goods to use them as an input in the demand plans.

Continuous Improvement

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Contributes to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

Reporting

Assists in the preparation of timely and accurate reports of the supply chain department to meet company and department requirements, policies and standards.

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Safety, Quality & Environment

Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.

Related Assignments

Performs other related duties or assignments as directed.

Minimum Qualifications

QUALIFICATIONS, EXPERIENCE, & SKILLS

Bachelor’s Degree in Supply Chain or Relevant field.

Minimum Experience

0-3 years relevant experience.