مطلوب موظف حسابات في Upt House في دابوق، عمان، الأردن

About the job

Account Executives will have overall responsibility for multiple clients. and will be expected to monitor and support internal teams to deliver and exceed the clients’ service expectations and proactively review performance and customer activity to improve overall customer experience.

Responsibilities

• Manage all internal communication to obtain all the required data.
• Manage all external communication, manage the account, briefs, schedules and requests from clients.
• Take ownership and manage the client relationship, becoming responsible for onboarding, bringing resources together through effective communication, problem-solving, and responding to requests.
• Ensure the creation of client briefs and, where required, support the account planner with drafting onboarding and implementation plans.
• Present and sell the work as well as cross/upselling clients onto a larger scope of work.
• Ensure that project deadlines and budget are met, communicating and seeking approval of any changes to these.
• Identify ways to grow client accounts through new business opportunities.
• Earn the trust of our client, becoming their advocate.
• Keep the team and the client up to date with useful knowledge around deliverables, timelines, and key performance indicators.
• Maintain accurate records of meetings, decisions, and next actions.
• Keep abreast of competitor activity and areas of business your client base places with competitors.
• Review, maintain and update client process documents on a regular basis.
• Pitch new clients and ideas frequently.
• Work directly with the Account Planners/Content Creators to improve the content/campaigns.

Qualifications

• Bachelor’s degree in marketing or any related field.
• 1-2 years of relevant experience as a social media account executive, social media specialist or any related position.
• Minimum 1 year of agency experience.
• Excellent oral and written communication skills in both Arabic and English languages.
• Highly self-motivated and optimistic.
• Problem solving and decision making.
• Strong reporting and writing ability.
• Strong research skills.
• Effective and efficient time management skills.
• Project management skills.
• Creativity and strong vision.