وظيفة عضو فريق تطوير التكامل في زين الأردن في عمان ,الاردن

About the job

We are looking for a highly motivated and passionate candidate to be part of Zain’s Technology & Digital Innovation Department who will work on developing services, applications, and solutions based on business and sales requirements for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to maintaining deployed and subsequently recommending upgrades to improve the functionality and performance of systems.

Main Responsibilities, will include but will not be limited to:

• Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them to current CRM systems and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs
• Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, etc.
• Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending on suitable corrective and preventive action in that regard.
• Developing and Administrating Zain Services using different technologies including IBM Integration Bus (WebSphere Message Broker, APP Connect) and IBM MQ, Microsoft .Net Framework & .Net Core (Web Services, Rest APIs, Microservices, back ends, etc…), Oracle PL/SQL, DELPHI, etc…
• Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.
• Administering and maintaining customer touch points web services including Zain Portal, Zain USSD, CRM, IBM MW, IVR, Zain APP, CMS…etc. as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.
• Analyzing and improving current system integrations and migration strategies