مطلوب موظف تنفيذي تطوير العملاء في كولجيت بالموليف في نيروبي، كينيا

 

مطلوب موظف تنفيذي تطوير العملاء في كولجيت بالموليف في نيروبي، كينيا

Customer Development Executive

About the job

# 159526 – Nairobi, Nairobi Municipality, Kenya

Who We Are

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

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Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!

If this is how you see your career, Colgate is the place to be!

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile…every single day.

Job Summary

As the Customer Development Executive – Indirect Trade (IDT), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency.

Professionally represent the Colgate Palmolive company, managing the relationship with our partners on trust and respect, marketing and developing the 5p’s of the different product categories, in order to increase sales profitably, improve levels of their distribution and market shares, in accordance with our business principles and maintaining a healthy credit portfolio.

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Responsibilities:

• Implement CP’s commercial strategies, ensuring the correct execution of the 5p’s at the point of sale, seeking to generate benefits for our clients and CP, proactively understanding the needs of our clients and recommending solutions to the different requirements.
• Achieve sales objectives of the assigned territory with respect to the objective of the Channel.
• Carry out the administrative work of the account which includes: request for credit notes, rebates, or support for them, monitoring and maintenance of the current account.
• Guarantee compliance with the credit policies established by the company.
• Make visits to the field to monitor the activities of the competition and inform the commercial team, identify opportunities and transfer them to the commercial team for strategies development that respond to competitive changes in the market.
• Maintain a proactive communication with the customer to present samples, license plates and necessary stationery about the new products; inform and implement price changes.
• Customer Inventory Management, from order taking (where applicable) based on customer inventory levels, tracking its delivery, and subsequently ensuring the supply of products in the store, both on the shelf and in stores. additional off-shelf exhibits.
• Analyze information generated through statistics to make the right decisions that benefit the company and the customer, such as promotional plans, negotiation and monitoring of Growth Plans, programming and offers planning for each customer, Joint Business Plan (JBP) preparation.
• Manage communication with the customer through periodic meetings such as Top to Top (T2T), business review, negotiation and Joint Business Planning monitoring, commercial and promotional plans, etc.; as with the company outsourcing, communicating strategies and customer’s negotiation during regular meetings with the merchants team and supervisors, following up on the solution of specific problems of the different formats and finally with CATMAN (where applicable) to ensure the implementation of planimetry strategies.
• Monitor the performance of each team member (when applicable) through the PM and D (Performance Management and Development) process. Provide advice and timely feedback for the staff development and achievement of business objectives, ensuring that all the members of the team are clear about the R&R of their positions and promoting teamwork to ensure a motivated team oriented to their results.
• Performs other duties as assigned
• Complies with all policies and standards

Education And Experience

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• Bachelor’s Degree in Business Administration, Marketing and Engineering
• At least 2 years in commercial area (Sales, Marketing, Trade Marketing)
• At least 1 year experience in Field positions within the Consumer Goods (CG) or Fast-Moving Consumer Goods (FMCG) industry.
• Hands-on experience in dealing with customers in the market.
• Previous work experience in a collaborative, cross-functional environment

Other Skills:

• Advanced skills in using spreadsheets and creating presentations for effective storytelling.
• Strong analytical abilities, problem-solving mindset, and business development.
• Ability to cultivate positive relationships with key stakeholders and influence decision-makers.
• Proficient in project management.
• Familiarity with Nielsen and other data sources/systems.
• Excellent communication skills for collaborating with cross-functional teams, even in remote locations.

Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject “Accommodation Request” should you require accommodation.

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