Seeking a Specialist Coffee Operations role at Talabat in Mogale City, Gauteng, South Africa. Join our team now!
Specialist Coffee Operations
About the job
Are you a coffee snob? Keep reading…
We’re looking for a Coffee Operations Specialist to join the team and focus on growing our own delivery only coffee brand – Everyday Roastery. The role will be responsible for managing the overall quality of food & beverages across the stores in UAE.
You would be working closely with the operations team, bridge training gaps, guide our in-store team members to serve our delivery customers by implementing high standards.
What’s On Your Plate?
Quality Control
- Implement and maintain quality control procedures in stores, ensuring consistency and adherence to standards are met.
- Beverage Control: Ensure that coffee products, including beans, brewed coffee, and specialty beverages, meet the established quality standards.
- Food Control: Sense check food items such as bakery, sandwiches, cakes and establish a perimeter for staff to evaluate the Do’s & Don’ts for maximum quality output.
- Collaborate with the operations team to trace feedback from customers & deliver support training, refreshers to drive qualitative results.
- Collaborate with suppliers often to discuss opportunities & challenges for ensuring a steady supply of quality ingredients.
Operational Excellence
إقرأ أيضا:مطلوب سمع ونطق (مزاولة نطق) اناث في المملكة العربية السعودية في مدينة سكاكا والرياض
- Oversee the maintenance of in-store equipment to ensure they are in good working condition.
- Evaluate food preparation & packing techniques within stores focused on delivering the best products to our customers.
- Collaborate with the operations team to identify functional gaps and drive process improvement plans.
- Build & own SOP rollouts from ideation to implementation. Ensure SOP’s are consistently monitored and followed within in-store setup
Compliance & Safety
- Ensure that all operational processes comply with health and safety regulations, including food handling and preparation standards.
- Maintain and update documentation related to quality assurance processes and compliance with industry standards.
Training & Development
- Train new and existing staff on quality control procedures, operational processes, and customer service standards.
- Supporting Area Managers in new launch initiatives by training team members on products.
- Implement ongoing training programs to keep staff updated on the latest industry trends, quality standards, and operational best practices
What did we order?
إقرأ أيضا:وظائف في شركات القطاع الخاص تطرحها الهيئة الملكية في الجبيل وينبع وجازان ورأس الخير
- 5 years of experience within the coffee industry focused on training, quality, and in-store operations.
- Knowledge with roasting techniques, food handling, coffee preparation, quality control and equipment handling is essential.
- Experience in a complex fast-paced environment
