Job Opportunity: Revenue Manager at IHG Hotels & Resorts in Kuwait

About the job

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.

We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.

Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Your day to day

إقرأ أيضا:وظائف عمل لدى مجموعة فنادق ماندارين أورينتال في مراكش , المغرب

As a Revenue Manager, you will assist with the planning, execution and enhancing all revenue streams, in order to achieve maximum room occupancy, analyzing spend (room and non-room) and profitability by segment and account to support rate setting and account negotiation. whilst meeting all budgets.

Every day is different, but you’ll mostly be:

People

• As a people leader, you will be hands on, engaging and passionate about what you do every day, supporting others in developing their careers and embedding a work culture that reflects our values.
• Manages and develops relationships with key internal and external stakeholders.

Financial

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment business trips, trade shows, etc.
• Represent the hotel in various events and exhibition.
• Conducts daily sales calls and arranges site inspection trips to hotels for corporate clients.
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Implement revenue management operations, procedures and best practices.
• Identify new revenue opportunities.
• Optimize and expand distribution partnerships.
• Challenge and influence hotel to improve service level and operational standards.
• Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations
• Daily pick-up analysis, strategy adjustments and reporting
• Perform competitive benchmark studies and follow market trends
• Provide a weekly dynamic forecast of expected results, variances and budget comparison
• Responsible for assessing, analyzing and pricing group business strategies
• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies
• Ensure web site booking process is maintained up-to-date and functional
• Regularly check the input and the quality of data (segmentation, tracking, etc…) points
• Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
• Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia and groups
• Prepare an outline for and support the annual revenue budget process

Guest Experience

إقرأ أيضا:وظائف كلية محمد بن راشد للإدارة الحكومية في دبي – التقديم الآن

• Provides the highest quality of service to the customer at all times.
• Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer’s experience.
• Collaborate with other departments, such as ales, marketing and product development, to support revenue.
• Monitor market trends, competitor activities, and customer preferences to identify sales opportunities.
• Stay updated on industry trends, customer needs, and market dynamics to drive sales growth.

Responsible Business

• Raise the awareness and reputation of the hotel and the brand locally
• Ensure guest safety is a priority with minimal interruptions or problems
• Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done

What We Need From You

 

• Experience as a Hotel Revenue Manager.
• Bachelor’s Degree in Hotel Management, Tourism or Economic Studies
• Highly computer literate with a high-level command Excel or other data analysis and billing tools
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets
• Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff

What We Offer

إقرأ أيضا:مطلوب موظفي خدمات لدى شركة المناع للسياحة والاستثمار في رام الله

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.