مهندس نظام المعلومات مطلوب في Digimind – شركة شاملة في الرباط, المغرب

About the job

Who are we?

Digimind is the global leader in AI-Powered social listening platforms and market intelligence software, designed for brands and agencies who want to accelerate digital transformation through an insights-driven approach. Digimind’s best-in-class technology transforms social and online data into actionable business insights, enabling marketers to effectively plan, execute, and analyze their marketing strategy. With offices in New York, Paris, Singapore, Grenoble, Rabat, Buenos Aires, Mexico, Madrid and Amsterdam, Digimind is serving numerous customers worldwide. Digimind is part of Onclusive, a global partner for public relations and Communications success.

Who are we looking for?

We are seeking an experienced information systems engineer to join our dynamic team in Rabat in order to help us for report building, object and user management, and general system admin duties.

The ideal candidate must have 2 to 4 years of experience in supporting Salesforce, NetSuite, HubSpot platform for a medium to large enterprise, must be a good communicator and a proactive problem solver.

إقرأ أيضا:تدريب مبتدئ بالتوظيف لدى أكاديمية الحفر العربية السعودية صدى في الرياض والمدينة المنورة

The mission :

By joining Digimind, you will have the opportunity to work on a developing platform which will include Salesforce CRM, Hubspot, NetSuite, helping to deliver real business change. The role will be a mixture of user support and training, incident triage and small change requests, CRM product ownership, and contribution to the wider CRM development programme.

The role holder will be responsible for the following:

• User management and support query inbox management;
• Role and permission management;
• Service disruption and issue handling;
• Process support;
• Data support and management;
• Incident triage and small change requests;
• User training;
• Report building;
• New/changing process : documentation, communications and process forums;
• System administration;
• Object management;
• Workflow management;
• Automation management;
• Third party app integration management;
• Reporting on CRM support SLAs;
• System stability and availability reporting;
• Salesforce release management and deployment;
• CRM development programme tasks for future market/acquisition deployments. E.g.:
• Mapping & pre-deployment activity
• Process/business analysis
• Stakeholder and change management.

What do we offer?

إقرأ أيضا:مطلوب امين صندوق في شركة أسس في سوريا

We offer a fantastic opportunity to participate in the development of a revolutionary company open to what’s trending in all industries worldwide, as well as:

إقرأ أيضا:اعلان مقابلة شخصية يوم الأحد الموافق 17-9-2023 في تمام الساعة التاسعة صباحا صادر عن هيئة تنظيم الطيران المدني

• An incredible work environment – fun, casual, high energy, and fast-paced
• Opportunity to work in the world of social media and big data with an international team of passionate professionals
• Rapidly developing business, you will be a key part of the expansion
• Access to tailor-made trainings with Digimind Academy
• Great offices in the heart of Rabat close to all commodities
• Supplementary health insurance coverage
• Up to three days of homeworking per week
• A day of volunteering per year granted to defend an important cause for you.

Digimind is an equal opportunity employer. We value diversity and are attached to shaping an inclusive environment for all employees.