Explore the opportunity for a Visa Application Officer position at Shastralok in Kuwait. Apply now and take the next step in your career.
Visa Application Officer (Kuwait)
About the job
Summary
Starting month will be February 2024 / resume needs to be submitted in English.
Being fluent in Arabic and English is a must for this position.
The mission of a Visa Application Officer is to realize all tasks required for the represented consulate(s) to process visa applications.
According to the department where he/she will be assigned, the Visa Application Officer will have to welcome clients, collect and and capture their data with all information related to them.
All applicants that he/she is handling must be treated by using the best practices of customer service.
Description Of The Position
The VAO at Capago has the following objectives:
- ➔ The mission of a Visa Application Officer is to realize all tasks required for the represented consulate(s) to process visa applications.
- ➔ According to the department where he/she will be assigned, the Visa Application Officer will have to welcome clients, collect and and capture their data with all information related to them.
- ➔ The visa application officer is the face of Capago. All applicants that he/she is handling must be treated by using the best practices of customer service.
Responsibilities
إقرأ أيضا:مطلوب ممثلين مبيعات في شركة المطلق في جدةThe main responsibilities of the VAO are as follows:
- ➔ Welcoming all visa applicants in the operated visa application center
- ➔ Process the visa application of the applicants (front office) ;
- ➔ Collect payments from the applicants (Payment counter) ;
- ➔ Manage the biometric collection of visa applicants (biometry) ;
- ➔ Manage all back office tasks to finalize the visa application of our applicants (back office) ;
- ➔ Manage all other tasks given by the management.
Required Skills
The skills required for this position are:
★ Excellent customer service skills and typing skills
★ Proficiency in MS Office
★ Good with emails , problem solving and effective decision making
★ Ability to handle pressure
★ Energetic, proactive, versatile , commitment to team work and team spirit
★ Being fluent in Arabic and English is a must
Diplomas And Experience
- Matric or equivalent
- Tertiary qualification is an added advantage
- Previous customer service experience as a customer service consultant
Personal Skills
إقرأ أيضا:مطلوب طاقم خدمة لدى شركة كبرى للبيع بالتجزئة في المدينة المنورة
- Excellent interaction and interpersonal skills
- Motivation, communication, engagement in team work
EMPLOYMENT LOCATION
This position is to fulfil in/at:
- Kuwait ( Middle East )
