Senior Specialist eCom Job at adidas in Cairo, Egypt – Apply Now

About the job

Purpose & Overall Relevance For The Organization

Driving profitable market share and net sales growth within own e-commerce channel. Building a best in class eCommerce capability to deliver superior consumer experience through an improved presence in and control over the channel. Delivering a seamless omni-channel experience to the customer and preserve long term brand value across the (EMC) Emerging Markets Central Region.

Key Responsibilities

 

• Directly supporting the Senior Director DPC / Ecom on all topics related to eCommerce for EMC across all regions with adidas.com ecommerce platforms (Legal entities and Non legal entities).
• Work closely with EM (Emerging Markets) HUB eCommerce teams; Planning and Execution, Digital Operations, Digital Analytics, Consumer Experience, ensuring EMC is top of mind and fully supported by HUB.
• Monitoring site enhancements and roll out plans and be the SPOC for EMC for driving developments with HUB and Global project teams.
• Ensure best in class consumer experience (CX and UI) across all platforms in EMC.
• Work closely with Digital operations to ensure a consistent seamless end to end journey including last mile and customer service across all EMC adidas.com sites.
• Provide any necessary support for Partner Program roll out and trading with account management teams.
• Supporting in best in class content including English and Arabic site translation consistency.
• Work with planning and execution team to ensure all eCom targets across all regions (sell-out KPI’s such as top line, conversion rates, traffic, stock cover and others) for own eCommerce is in line with market expectations.
• Drive with EM HUB teams local relevant initiatives specific to regions ie. Ramadan
• Support with brand launches within agreed dates, retail introduction & Marketing Activation Team alignment to build relevant content, brand communication and activation for product launches.
• Monitor with the EM HUB teams the pricing & mark-downs with market-specific guidelines for the Direct-To-Consumer channel within the company policies and processes.
• Drive data management to provide strategic commercial inputs to Concept-To-Consumer, Merchandising, Planning and Marketing Activation Teams on product & campaign performances.
• Provide and summarize reporting tools and data analytics reports for the Senior Director DPC ECOM EMC within agreed timeline

Key Relationships

إقرأ أيضا:مطلوب محاسب او محاسبة لدى عايدكو للمقاولات في سلفيت

 

• EM HUB eCommerce teams; Planning and Execution, Digital Operations, Digital Analytics, Consumer Experience
• Supply Chain, Customer Service & Finance Teams.
• CTC & Merchandising Teams.
• Brand Activation & Marketing Teams.
• External eCommerce Partners & Vendors.

Knowledge, Skills And Abilities

 

• Understanding of digital business with a commercial mindset, ideally with knowledge of eCommerce operations in the form of areas such as product launches, master data management, website management, consumer experience metrics.
• Experienced in data handling & analysis with strong skills in Microsoft Excel.
• Knowledge in Adobe Analytics, google analytics, MicroStrategy or other tools is preferred.
• Online consumer experience mindset and strong brand connection.
• Strong influencer and natural collaborator with strong communication and presentation skills.
• Stakeholder management of both internal and externals.
• Structured, organized and process orientated.
• Good understanding of systems development methods.
• Good understanding of brand building and consumer perspective.
• Fluent in oral and written English; other languages are an added plus.

Requisite Education And Experience / Minimum Qualifications

إقرأ أيضا:إعلان توظيف على شواغر في الفئة الثالثة صادر عن وزارة التنمية الاجتماعية

 

• University Degree in Business, Engineering or another relative discipline.
• Minimum 3 years of experience in Digital/eCommerce operations.