Explore career prospects at Al-Mada Financial Company in Jordan. Find the perfect job for you in a formal work environment.
We are seeking a detail-oriented and highly organized individual to join our team as a Collection Officer Position, also known as a debt collector or credit controller, is responsible for managing and collecting outstanding debts owed to the company.
The job description includes the following responsibilities:
1. Contacting debtors via phone calls, emails, or letters to remind them of their outstanding debts.
2. Negotiating payment plans or settlements with debtors to resolve their debts.
3. Investigating and verifying debtor information and financial status.
4. Maintaining accurate records of all communication and payment activities.
5. Handling inquiries and resolving disputes or complaints related to debts.
6. Monitoring overdue accounts and initiating legal action, if necessary.
7. Collaborating with internal departments, such as sales or customer service, to resolve customer issues and prevent future delinquencies.
8. Keeping up-to-date with relevant laws and regulations related to debt collection practices.
9. Providing regular reports on debt collection activities and outcomes to management.
10. Maintaining professionalism and ethical conduct while dealing with debtors.
Join us now and be part of Mada Financial Leasing Team.
