Find a challenging Customer Service Representative job at KwickBox in Amman, Jordan. Apply now to join our team!
Customer Service Representative
About the job
We are seeking a fresh graduate customer service to join our dynamic team.
Job Title: Customer service
Location: Amman-Jordan
Responsibilities:
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
How to Apply:
إقرأ أيضا:مطلوب موظف جرافيك ديزاين في خلدا- Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to [email protected] .
