وظيفة موظف استقبال في المدرسة البريطانية بالبحرين

مطلوب موظف استقبال في المدرسة البريطانية بالبحرين

School Receptionist

About the job

Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be recognised in the top 10 highest value private companies in the UK by Beauhurst.

In over 24 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student’s academic and personal development in a progressive, dynamic, and innovative learning environment.

By joining our award-winning team of over 12,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world’s most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.

ROLE SUMMARY:

إقرأ أيضا:مطلوب موظفة sales لمكتب سياحة وسفر في عمان

The Receptionist will report directly to the Parental Relation Executive. The primary role is to ensure that all visitors, staff and students are welcomed and that all general enquiries at the main reception are dealt with in a timely and effective manner. The position is a varied and exciting role. The ideal candidate will need to work closely with all departments. Essential qualities should be friendliness, confidence and approachability with a “can-do attitude”.

KEY RESPONSIBILITIES:

As the first contact person to the school, the receptionist ensures positive customer satisfaction during all interactions with existing and potential parents, visitors, staff, and students.

• To act as the first point of contact for all visitors, parents and students, answering any general enquiries directing them to respective departments.
• Present a welcoming and professional manner remembering you are the first impression of the school.
• Answer all calls and assist with telephone enquiries in a timely friendly manner.
• Redirect calls to relevant departments, take messages and relay information to staff or students.
• Responsible for distributing messages and items left for students and teachers at the reception.
• Ensuring the reception area is always tidy and well organised and stocked with marketing materials.
• Manage complaints where possible or refer them to the appropriate department.
• Maintaining accurate daily attendance registers.
• Checking all parents and visitors ID upon arrival at reception.
• Fire Drill Procedure – responsible for maintaining accurate class lists for Fire Drills, producing evacuation plans and routes for classrooms.
• Provide an accurate and full range of information within the category requested (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure, etc..) to ensure the delivery of a quality customer service experience to all callers or visitors to the school.
• Actively support the Admissions team by contacting enquiries, conducting school tours wherever necessary, and assist in enrolment events as and when required.

THE IDEAL CANDIDATE WILL HAVE:

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• To be an integral part of the school community
• Always be courteous and welcoming to colleagues students, visitors & parents
• Brilliant at multitasking and enjoy meeting people
• Have strong attention to detail, be proactive, energetic and reliable
• Excellent communicator both verbally and written in English and Arabic
• Highly organised
• Strong IT, administrative, interpersonal and time management skills.
• Quick problem solving skills.

SAFEGUARDING STATEMENT

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.

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