وظيفة ممثل خدمة العملاء في السعودية للشحن إلى القاهرة، مصر

Job description:

JOB PURPOSEResponsible of delivering the highest level of quality optional with in(RAMP. Cargo Facilities) ensuring the implantation of safety and security standards . Also responsible of having corrective action against any violation or distraction of operation , in order to build valuable customer relationship to meet SACC targets

KEY ACCOUNTABILITIES(Include but not limited to)

Accountabilities:

• Obtain tasks related to import and export air cargo by receiving weights, keep shipment.
• Resolving customer complaints, pre-claim handing and claim support
• Export flight preparations and correct document checks
• Direct communication with Ground Handling
• Supervise Labours in all tasks related to filtering and transporting shipments from Cargo building ti the aircraft .
• Receive all shipments documents and comply the information along with the manifests for transport
• Coordinate with other units of sales function and other bussnis units to verfy customer service standards

TYPICAL QUALIFICATIONS AND EXPERIENCE Diploma