وظائف عمل لدى Sigma Engineering في العبور، القليوبية، مصر
مطلوب أخصائي دعم التطبيقات لدى Sigma Engineering في العبور، القليوبية، مصر
Application Support Specialist
Responsibilities:
– Provide daily assistance, help-desk support, troubleshooting, and problem solving for internal business applications: accounting, sales, supply chain, after-sales service, and HR.
– Provide training and coaching to application users
– Act as contact person with ERP software vendor, raising issues to them and following up on their resolution, maintaining a positive relationship with the software vendor for the benefit of the company.
– Understand the business and work processes, and guide users on how to effectively use the internal business applications to achieve best results
– Act as power user, personally performing some data entry and processing functions
– Extract data from business applications, prepare reports and analyze data
– Monitor and respond quickly and effectively to system incidents and user requests
إقرأ أيضا:مطلوب محلل بيانات أول لدى شركة أجودا في الرياض– Test new application functionalities to master them and make sure they are working properly before they become available to users
– Assist in implementation tasks for new applications
Job Requirements:
– Bachelor’s degree, in accounting- or computer-related field
– 10 years of experience in using, supporting, and implementing business applications (e.g. ERP, Accounting, Supply Chain, CRM… etc.)
– Excellent use of Excel sheets.
– Good Knowledge of database concepts.
إقرأ أيضا:مطلوب موظف مشتريات لدى Business Development Center – BDC– Good understanding of accounting principles and procedures.
– Good English language skills, both written and oral.