وظائف طلبات في الكويت

Key Account Manager – NFV

About the job

Role Summary

We are looking for a Key Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What’s On Your Plate?

Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.
Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
Identify revenue opportunities.
Drive growth and make Key Accounts act as customer acquisition for the Q-commerce, Local Shops business.
Build weekly/monthly reports, track & communicate performance data
Establish, build, and maintain strong relationships
Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners
Build visibility internally and externally via deep data analysis & cross-functional business reviews
Identify industry trends
Work to define projects, processes, solutions, systems that help Talabat and key partners meet their objectives
Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e, optimize service and/or expenses)
Business Driver for the growth of Key Accounts in Non Food Vertical
Responsible for the relationship with the Key Account Vendors
Accountable for:
- Right Assortment
- Healthy Orders
- GMV Growth
Service quality need to be consistent for all the brands across
Maintain continuous business relationships with Key Vendors
Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.
Maintain regular relationships with various stakeholders from the brand
Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.
Work internally with the various departments to ensure all requirements of the brand are met.
Update and maintain a track record of all activities related to the brand on SalesForce.