وظائف سوق فن في عمان ,الاردن
Logistics and Customer Service Assistant
About the job
SouqFann offers a job opportunity in the field of Logistics and Customer Services “Logistic and Customer Service Assistant” at the company’s headquarters in Jordan, Amman.
Responsibilities
- Organizing and maintaining the Souq Fann warehouse.
- Managing the inboxes of the different communication tools: Facebook, Instagram, Whatsapp. This includes answering the Souq Fann community’s requests and placing orders with the customers, from social media to the Souq Fann website.
- Confirming the placed orders with the customers.
- Preparing the ordered items for shipping.
- Coordinating the shipping process between Souq Fann warehouse and the shipping actors, domestic and international. Following up with the shipment, to make sure that it’s well delivered to the customers.
- Supporting with researching and dealing with different kinds of actors such as shipping companies, packaging organizations, and suppliers.
- Conducting customer surveys when required.
- Helping the vendors with the transportation of the products.
- Managing and updating the inventory database as well as the sourcing database when necessary.
- Managing orders on SouqFann.com and coordinating with the technical department when needed.
- Contributing to the overall sales and marketing strategy of the platform
- Representing Souq Fann to vendors and other stakeholders when appropriate
Qualifications
إقرأ أيضا:وظائف تسويق ومبيعات في شركة العجولي سنتر التجارية في رام الله- 1-2 years of experience in a related field is required.
- Excellent command of Excel and any additional program(s) for inventory management
- Excellent interpersonal skills and the ability to communicate with many different types of people
- Ability to manage customer relationships
- Appreciation for manual work and being in good physical condition for carrying the products and organizing the warehouse
- Accuracy with information management, especially inventory database and budget
- An appreciation of Jordan’s artistic and handicraft sector, and an understanding of relevant cultural and economic factors
- Unwavering attention to detail and drive to succeed
- Eligible to work in Jordan
- Committed to Souq Fann’s mission and vision
To apply for the position, please send your CV and cover letter, to the following email: [email protected]
إقرأ أيضا:مطلوب مدير متجر الكتروني ووسائل تواصل إجتماعي في الرياض