مطلوب موظف لدى فنادق ومنتجعات فورسيزونز في المنامة والبحرين
Server
The Server position provides an expertly served beverage or dining experience; anticipating the guests’ needs, maintain guest satisfaction.
Responsibilities Include (but Are Not Limited To)
- Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods
- Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings
- Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
- Breakdown, clean and set-up of tables and chairs
- Work harmoniously and professionally with co-workers and supervisors
- Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Preferred Qualifications And Skills
- Experience working a minimum of 2-3 years in Food & Beverage and previous experience as a server in a luxury hotel or resort
- Thrive working in a fast paced, and large team environment
- Must be flexible with schedule – Able to work weekdays, weekends, and holidays shifts
- Ability to carry and balance a tray
- Ability to accurately process cash and credit card transactions
- Ability to multi-task in a high volume and demanding environment
- Strong problem-solving skills, ability to handle difficult situations and guests
- Requires reading, writing and speaking proficiency in the English language