مطلوب موظفين كول سنتر لدى Staff IT Solution في كاراتشي ، السند ، باكستان
Call Centre Representative
Call Centre job
ONSITE JOB
Location: Gulberg
NIGHT SHIFT JOB
Timings: 10 pm to 6 am
1 week trial (training)
Salary 20-30k based on interview Plus commissions
Both in and outbound
No Experience Required
Any one can apply
Responsibilities:
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the companys bottom line by problem solving and turning frustrated clients into repeat customers
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