مطلوب مسؤول تكنولوجيا المعلومات لدى HSBC في الجزائر
IT Officer
Job Description
IT Officer
Some careers prize diversity more than others.
If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
The role purpose is to provide support to end-users on various IT services and systems and collaborate with the technology teams and Country stakeholders to ensure optimum service. In addition, the role holder will have to analyse user requirements, considers suitable system amendments, coordinate with central teams and implement system upgrades and amendments.
In this role, you will:
- Develop IT Support & Operations responsibly, engaging with peer colleagues across the function, department internally and externally to deliver sustainable operational plans in line with IT strategy.
- End User Support
- IT Store/ Asset Management
- Third Party Supplier Management
- Local Equipment Room Management
- Drive IT Support & Operations performance, persevering under pressure, supporting all in Country business areas within IT Operations. Ensure contingency is built into plans to cope with unexpected issues.
- Coordinate delivery of IT projects in the country includes strategic / innovation projects
- Lead a customer-centered culture, championing activities encouraging outstanding customer advocacy. Proactively seek opportunities to utilise IT related services to improve a business operation
Requirements
إقرأ أيضا:مطلوب مهندس صناعات غذائية في الأردن – فرصة عمل جديدةTo be successful in the role, you should meet the following requirements:
- Bachelor’s degree in Information Technology or related field
- Good knowledge on End User infrastructure and Application
- Good knowledge on Banking operations like Algeria Clearing system
- Experience gained in an IT Support role within an IT or related field
- Ability to build strong relationships and communicate with a wide spectrum of stakeholders.
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