مطلوب مدير علاقات العملاء في People Dynamics في مسقط, عُمان
Customer Relationship Manager- Need Omani Nationality
About the job
Essential Duties & Responsibilities by Dimensions:
- A. Shareholder & Financial:
- Proactively market the Groups products to increase sales volume and profitability, and to achieve or exceed set targets and goals for Bank customer segment, primarily customer acquisition & general deposits and investments (AUM).
- A. Customer (Internal & External):
- Enhance the Groups image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
- Internal (Processes, Products, Regulatory):
- Build strong relations with potential and existing customers through effective customer service interaction.
- Maintain customer service area files, database, records, registers and logs under control.
- Learning & Knowledge:
- Possess working knowledge of branch customer relationship management to carry out duties and responsibilities.
- Providing training to the new Bank customer relationship officers when needed and solve difficulties beyond their individual expertise.
- Legal, Regulatory and Risk Framework Responsibilities
- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, the bank Country Compliance manual; Group Compliance Policies and Procedures (Anti Money Laundering & Counter Terrorist Financing, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
إقرأ أيضا:مطلوب كابتن توصيل في مجموعة شلهوب بالخبر
