محلل تطبيقات تكنولوجيا المعلومات في أدوية الحكمة في عمان, الأردن – وظيفة مطلوبة

مطلوب محلل تطبيقات تكنولوجيا المعلومات في أدوية الحكمة في عمان ,الاردن

Analyst, IT Applications – QRLS

About the job

At Hikma we put better health within reach, every day in more than 50 countries around the world. For more than 40 years, we’ve been creating high-quality medicines and making them accessible to the people who need them. Headquartered in the UK, we are a global company with a local presence across the United States (US), the Middle East and North Africa (MENA) and Europe, and we use our unique insight and expertise to transform cutting-edge science into innovative solutions that transform people’s lives. We’re committed to our customers, and the people they care for, and by thinking creatively and acting practically, we provide them with a broad range of branded and non-branded generic medicines. Together, our 8,600 colleagues are helping to shape a healthier world that enriches all our communities. We are a leading licensing partner, and through our venture capital arm, are helping bring innovative health technologies to people around the world. For more info Disclaimer: EMPLOYMENT RECRUITMENT FRAUD ALERT Please be advised that the Hikma Pharmaceuticals Group does not ask its employees or prospective employees to wire any money either to its bank accounts or to any third party, and does not conduct employment interviews via any social media platform, Google Hangouts, Yahoo! Messenger, text message, or e-mail. Unfortunately, employment scams are increasingly common and it is important to remain vigilant when conducting a job search. For more information about these scams, see the UK National Fraud Intelligence Bureau’s website and the US Better Business Bureau’s article on the subject. If you receive a request to send money through any means or a request for personal information from anyone claiming to be a Hikma recruiter, DO NOT REPLY. Instead, please forward the communication(s) to us at [email protected] so that we may provide it to relevant law enforcement agencies, as appropriate.

إقرأ أيضا:وظائف موظفين لدى شركة تصميم وديكور في الاردن

Website

http://www.hikma.com

• JOB DETAILS:

Job Title

Analyst, IT Applications

Reports To

Manager, IT Applications – QRLS

Department

IT Applications

Function

QRLS – Quality, Regulatory, and Laboratory systems

Location

Amman Building / Holding, Amman – Jordan

Job Code

 

• JOB PURPOSE – State briefly (in one or two sentences) the overall purpose of the position:

Partner with IT team members and the client community to deliver IT Quality services and solutions in support of business objectives to improve productivity. Activities include analysis, identifying trends, application monitoring, ongoing system maintenance, and addressing corrective actions. Responsibilities include baseline IT process review, application support, and project participation.

• KEY ACCOUNTABILITIES please list the 6-8 most important duties and responsibilities for the job. Focus on what is required and not how the job is done. If similar jobs are undertaken in other areas of the organization then please ensure consistency:

Accountabilities

إقرأ أيضا:مطلوب مدرسة رياضيات لدى مدرسة انترناشونال في سلطنة عمان

 

• Provide technical support to users of applications. This may include troubleshooting issues, resolving user inquiries, and providing guidance on the use of the application.
• Coordinate with cross-functional teams such as developers, business analysts, and quality assurance analysts, to ensure that applications are functioning optimally and meeting the organization’s needs.
• Monitor and report on system performance of applications, such as uptime, usage statistics, and user feedback. They may use this information to identify areas for improvement and make recommendations for system enhancements or upgrades.
• Interpret and apply regulatory requirements to applications and workflows.
• Write technical documentation such as testing scripts, user manuals, and troubleshooting guides. They should be able to clearly communicate complex technical concepts to both technical and non-technical stakeholders.
• Process security requests based on the departmental Standard Operating Procedures (SOPs)
• Engage in new projects and rollouts to different Hikma sites. This includes coordinating project activities with different stakeholders, executing tasks, and reporting deviations.
• QUALIFICATIONS, EXPERIENCE, & SKILLS – Please ensure that the minimum requirements are the ones essential for undertaking the role:

Qualifications

 

إقرأ أيضا:وظائف محاسبة  لدى شركة الحداد لتشيكل المعادن في الخليل

• Bachelor’s degree in computer sciences, Information Technology, or Computer/Software engineering.

Experience

 

• 0-2 years of experience
• Experience in service management systems is a plus

Skills

 

• Excellent English language verbal and written communication.
• Excellent documentation and writing skills as per Hikma’s Good Documentation Practices.
• Adaptable and able to learn quickly to keep up with the changing IT landscape.
• Experience in Quality Management Systems (QMS) and Document management systems is a plus.
• Knowledge of Regulatory Information Management (RIM) and Publishing solutions is a plus.
• Knowledge of regulatory compliance requirements for the life sciences industry is a plus.