فرص عمل لفنادق ومنتجعات IHG في عمان ,الاردن

About the job

About Us:

Welcome to Crowne Plaza Jordan Dead Sea Resort & Spa, the five star beachfront escape that has been carefully imagined and thought out so you can celebrate your stay.

We’re global up-scale hotels dedicated to ensuring that you and every guest has a successful stay – where you can be energized, restored and productive.

Find your moment at Crowne Plaza Jordan Dead Sea Resort & Spa, enjoy superb leisure facilities that cater to your needs. Soak in the sun at the pool or stroll along the curving promenade all with spectacular views of the Dead Sea.

Crowne Plaza Dead Sea Resort & Spa is a 50-minute drive from Queen Alia International Airport and 40km away from the Capital Amman. The resort offers 420 guest rooms & suites, 1200m2 of meeting and conferencing facilities, 6 restaurants in addition to kid’s facilities, a heated pool and many more.

A little taste of your day-to-day:

إقرأ أيضا:مطلوب موظفين لدى محلات الكمال للزي الشرعي في رام الله

Every day is different at IHG, but you’ll mostly be:

• Processes Swim & Lunch reservations by mail, telephone and fax.
• Be an effective element in communication between the relevant internal departments to keep them updated in all daily and future reservations activities. sharing periodic reports accordingly.
• Controls the reservations of the central reservation’s office, regional offices, and travel agents.
• Processes cancellations, revisions, and updated information of changes.
• Is responsible for correct completion of records and reports.
• Reconfirms block bookings, ensures that correct rooming lists are received, and checks arrival times, rates and all other information on group bookings.
• Ensures all reservations and requests are confirmed to correctly and within 24 hours.
• Maintains filing on a daily basis and sets up new files when necessary.
• Ensures that customer relations are kept at a high standard and that all complaints are dealt with in a satisfactory manner and reported to the Duty Front Office Manager and the Cluster Revenue Director.
• Demonstrates understanding and awareness of all company Policies and Procedures relating to Health, Hygiene and Fire Life Safety.
• Performs related duties and other projects as assigned.

What We need from you:

إقرأ أيضا:مطلوب مدير تسويق للعمل لدى Betolla Cosmetics

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 2 years’ related experience, or an equivalent combination of education and experience
• Use the Microsoft Office Tools.
• Must be fluent in Arabic, English and Arabic.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing

إقرأ أيضا:فرصة عمل شاغرة لدى شركة ملاحة في الدوحة قطر

Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style ‘Dare to Connect’ is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest’s experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.